[Jukebox-list] "PRO" help-was- WSR5 receiver

[Justin S.]

I think you missed the subtle point here. they bring it here to the shop 
expecting it to be a "cheap and easy" fix becase they have already done "so 
much" of the work. they were trying to save money in the first place. you 
mentioned the customer is still happy to get it fixed. truth is they are 
usually insulted it has cost more. justin

Date: Sat, 28 Oct 2006 11:07:18 +1000
From: "Ron" <tracron at bigpond.net.au>
Subject: Re: [Jukebox-list] "PRO" help-was- WSR5 receiver
To: "Jukebox mailing list" <jukebox-list at lists.netlojix.com>
Message-ID: <000601c6fa2d$6aca4130$0100a8c0 at amd3000gate>
Content-Type: text/plain; format=flowed; charset="iso-8859-1";
	reply-type=response

We all try to fix something our self and make mistakes doing it, then
remember the times  a qualified tech has repaired a part and has made a
mistake.
It is still a mistake wether it is a novas or a professional has made
the
repair.
If it takes two hours extra  to fix the part, your in front and the
customer
although embarrassed and out of pocket is still happy that the part is
fixed.
The internet and all the do it yourself TV shows have inspired people to
do
things that themselves with little regard to the experience that is
needed
to finish the job completely and that the repair will last, taking in
consideration the rest of the component that may also need attention.

Ron from OZ----- Original Message -----

From: "Justin S." <fordfalcon63 at hotmail.com>
To: <jukebox-list at lists.netlojix.com>
Sent: Saturday, October 28, 2006 10:43 AM
Subject: [Jukebox-list] "PRO" help-was- WSR5 receiver


>Hi Wes and Ron, it's funny you guys should mention this; i couldn't
agree
>more. when someone brings me a juke component that needs service and begins 
>to tell me it should be "something simple" since they already
did
>this or that, it's almost a given it will end up being more expensive
than
>if they would have brought it to me untouched. it's frustrating and
time
>consuming trying to find where they soldered the cap on the wrong pin
or
>cut out wires they shouldn't have. i do feel that there are some parts
of
>a juke resto that most people can perform themselves (usually
cosmetics)
>and have the satisfaction of working on their own machine. i'm
strongly
>against the mass market for cap kits to folks who've never held a soldering 
>iron. justin
>

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