[Jukebox-list] Re: Design/serviceperson

Tue Jan 2 08:12:44 PST 2007

    Jim,usually 'service persons' do not have the luxury of sitting in an air conditioned facility pouring over schematics and analyzing nagging problems . Their usual environment was entirely different. We had to get out of our warm house, attempt to start a contrary old service truck, nurse it out in the country to an illicit shot house full of angry drunks demanding you fix their sole method of entertainment.
     None would tell you that they had poured a beer down the coil chute trying to make it play free. And once you had gained access to the sick patient, they would hover and I mean closely around you to make sure you were doing it right. There would be many persons that knew much more than you did and would not hesitate to give you guidance in the error of your ways. 
    These are the times that you were lucky that no designers were around to accept the brunt of your wrath. 
    We live in a different world nowadays. Wes   
----- Original Message ----- 
From: <dirksenj at bellsouth.net>
To: "Jukebox mailing list" <jukebox-list at lists.netlojix.com>
Sent: Sunday, December 31, 2006 6:44 PM
Subject: Re: [Jukebox-list] Re: Design/serviceperson


> Wes - first I'm an educated idiot, and now I'm boring, You sure know how to 
> hurt a guy :).
> 
> Jim
> ----- Original Message ----- 
> From: "Wesley Dean" <wesleydean at cox.net>
> To: "Jukebox mailing list" <jukebox-list at lists.netlojix.com>
> Sent: Sunday, December 31, 2006 5:33 PM
> Subject: Re: [Jukebox-list] Re: Design/serviceperson
> 
> 
>    Jim, have you thought about how boring this list would be without two 
> old fools like Ron and me? Wes .
> ----- Original Message ----- 
> From: <dirksenj at bellsouth.net>
> To: "Jukebox mailing list" <jukebox-list at lists.netlojix.com>
> Sent: Sunday, December 31, 2006 12:51 PM
> Subject: Re: [Jukebox-list] Re: Design/serviceperson
> 
> 
>> Ron - I had decided you and Wes were having a little too much fun at my
>> expense, and my normal reaction is to "poke back" when that happens. I
>> developed this self defense mechanism by growing up with hurled insults 
>> from
>> three older brothers. I do realize most service persons are not as sloppy 
>> as
>> I made them out to be, but also know most engineers are not stuffy
>> "know-it-alls" either. Still, I believe there is a little bit of truth in
>> each stereotype.
>>
>> Jim
>> ----- Original Message ----- 
>> From: "Ron Rich" <ronnnrich at yahoo.com>
>> To: "Jukebox mailing list" <jukebox-list at lists.netlojix.com>
>> Sent: Saturday, December 30, 2006 9:55 PM
>> Subject: Re: [Jukebox-list] Re: Design/serviceperson
>>
>>
>>> Jim,
>>>  I have no quarrel with higher education, only with those who KNOW, that
>>> they "know it all", and are unwilling to advance their education any 
>>> more,
>>> by just listening to another view, with an open mind.
>>>  The "service person" that you describe needing that "tool kit", in my
>>> opinion, would not be what I would call a "service person"--merely a
>>> "parts changer" -- which sadly. many were/are-, as most operators can not
>>> see the value to a good "service person" and refuse to pay a good wage.
>>>  Glad you are cracking up--keep on laughing--and Happy New Year to all!!
>>> Ron Rich
>>>
>>> dirksenj at bellsouth.net wrote:
>>>  You two crack me up. I didn't realize higher education was such a bad
>>> thing.
>>> In my 18 years of factory work, I've yet to meet a maintenance/service
>>> tech
>>> who didn't grumble when you asked them to fix something (as in ask them 
>>> to
>>> DO THEIR JOB). I think there must be a genetic flaw in these people that
>>> predisposes them to be grouchy :). If a service person ever became a
>>> jukebox
>>> design engineer, there would be a "tool kit" in each machine. It would
>>> hold
>>> smoked cigarettes, gum wrappers, used matches, and coffee cups to throw 
>>> on
>>> the floor of the machine, nail files to booger up all the contacts, and a
>>> small roll of tin foil to wrap around blown fuses. Oh yeah, almost forgot
>>> the tin cup to hold all the screws they remove and never put back. Oh
>>> yeah,
>>> and a place to throw all the covers and back doors :-).
>>>
>>> Jim
>>> ----- Original Message ----- 
>>> From: "The Jukebox Junkyard"
>>> To: "Jukebox mailing list"
>>> Sent: Saturday, December 30, 2006 11:39 AM
>>> Subject: Re: [Jukebox-list] Re: Design/serviceperson
>>>
>>>
>>> Ron, the chances that a service person becoming a design engineer are
>>> only two; slim and none. Wes
>>> ----- Original Message ----- 
>>> From: "Ron Rich"
>>> To: "Jukebox mailing list"
>>> Sent: Saturday, December 30, 2006 10:28 AM
>>> Subject: Re: [Jukebox-list] Re: Design/serviceperson
>>>
>>>
>>> Wes,
>>> I agree 150% with that statement !! But only to give the "devil his due",
>>> engineers are not taught that in school--they must learn it in OJT--which
>>> some do--others don't--
>>> Ron Rich
>>>
>>> The Jukebox Junkyard wrote:
>>> Ron, my contention is if the engineers considered the service people
>>> initially, a lot of complaints would be unnecessary. Wes
>>> ----- Original Message ----- 
>>> From: "Ron Rich"
>>> To: "Jukebox mailing list"
>>> Sent: Friday, December 29, 2006 11:20 AM
>>> Subject: [Jukebox-list] Re: Design/serviceperson
>>>
>>>
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>>
>>
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